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Shipping
Shipping Enquiries
How much does shipping cost?
Shipping is free with all orders!
Do you ship internationally?
Currently, we focus on the Australian market. However, we are working on expanding our reach globally in the future.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. Please note that delivery times can vary based on your location and local courier services.
Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking number via email so you can monitor its progress.
What if my order arrives damaged or incorrect?
If your order arrives damaged or if there is an error with your order, please contact our customer service team within 48 hours of receipt or delivery. We will work quickly to resolve the issue.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to accommodate your request before your order is dispatched.
What should I do if my package is lost in transit?
If you suspect your package is lost, please reach out to our customer service team. We will help you track down your order and provide assistance.
Are there any restrictions on shipping locations?
We currently ship within Australia. If you are located in a remote area, please check with our customer service team to confirm delivery availability, as additional charges may apply. If you have any other questions about shipping or our products, feel free to reach out! We're here to help.
