We do not accept returns or exchanges for change of mind once your order has been received. Please make sure you’re happy with your selection before placing your order. This does not affect your rights under Australian Consumer Law.

If your item arrives faulty or damaged, please contact us within 7 days of delivery with your order number and photos of the issue. We’ll review the issue and arrange an appropriate solution. This does not affect any rights you may have under Australian Consumer Law.

If you receive an incorrect item, please contact us as soon as possible with your order number and a photo of what you received. We’ll arrange to get it sorted.

If we ask you to return an item because it is faulty, damaged or incorrect, we’ll provide you with return instructions and let you know how the return shipping will be handled.

Once an approved refund has been processed, the funds will be returned to your original payment method. Processing times can vary depending on your bank or payment provider.